Terms & Conditions

Effective Date: 13 March 2025
Last Updated: 14 August 2025

These Terms & Conditions (“Terms”) govern your purchase and use of the Digital Shields Course, Done-For-You Service (human + AI agent), and AI Guardian Service (collectively “Services”) provided by FNL Ventures LLC of 1201 N. Orange Street, Suite 600, Wilmington, DE 19801 (“we,” “us,” “our”).

By purchasing, accessing, or using any of our Services, you agree to these Terms. If you do not agree, do not purchase or use our Services.

1. Services Overview

1.1 Digital Shields Course – An online educational programme providing guidance, strategies, and best practices for improving online safety for children.
1.2 Done-For-You Service – A one-time service where we configure devices, accounts, and parental controls based on your provided information, using human and/or AI agents.
1.3 AI Guardian Service – An ongoing subscription service that uses AI technology to monitor and provide alerts on potential online risks based on data you supply or permit us to access.

2. No Guarantee of Results

2.1 We make no guarantees that our Services will prevent all online threats, risks, or harm to your child.
2.2 Cyber threats evolve rapidly, and no system, human or AI, can detect or block 100% of harmful activity.
2.3 Our Services are intended as supportive tools, not replacements for active parental involvement and supervision.

3. Limitations of Liability

To the fullest extent permitted by law:

3.1 We are not liable for any direct, indirect, incidental, consequential, or special damages arising from the use or inability to use our Services.
3.2 We are not responsible for:

Actions taken by third parties, including hackers, predators, or malicious actors

Device, software, or internet provider failures

Misconfiguration caused by changes you make after our setup

Limitations of AI or monitoring tools, including false positives or missed alerts
3.3 You accept full responsibility for acting on any recommendations, alerts, or information provided.

4. Service Requirements, Access & Fair Use

4.1 You are responsible for providing accurate information, permissions, and access needed to perform the Services.

4.2 We may refuse or discontinue Services if we reasonably believe your information is false, incomplete, or used for unlawful purposes.

4.3 Fair Use Policy – The Done-For-You Service is designed to provide standard, reasonable configuration and setup for the devices and accounts you specify at the time of purchase.

Requests that require excessive time, repeated reconfiguration, or non-standard/custom development are not included.

Service includes one complete configuration cycle and one follow-up adjustment (if required) within 14 days of completion.

Additional work beyond the agreed scope, repeated changes caused by your subsequent modifications, or requests for unrelated tasks will be chargeable at our standard hourly rate.

We reserve the right to define what constitutes “reasonable use” based on industry norms and the service tier purchased.

4.4 You must ensure you maintain the security of your devices and accounts after setup. We are not responsible for changes you make after the service is complete.

4.5 Device Ownership & Address Restriction – The purchaser may only request configuration, monitoring, or protection for devices that are:
(a) legally owned by them, and
(b) registered to their current residential address provided at the time of purchase.

Where the Service is applied to devices belonging to other individuals or registered at any other address without our prior written consent, the purchaser agrees to pay our standard hourly rate multiplied by two (2), plus any reasonable costs, expenses, or fees incurred by us in taking corrective or recovery actions. This includes, without limitation, legal costs, travel expenses, and third-party service fees.

5. AI Guardian Specific Terms

5.1 AI Guardian is a monitoring and alerting tool; it does not take automated enforcement action.
5.2 You are solely responsible for responding to alerts and taking protective action.
5.3 AI Guardian operates on data you provide or permit access to; incomplete or restricted data may reduce its effectiveness.
5.4 Fair Use & Device Restrictions – The AI Guardian service may only be used on devices that comply with clause 4.5. Use on other devices without consent triggers the same penalty terms outlined in clause 4.5.

6. Intellectual Property

6.1 All course materials, configurations, AI models, software, and documentation are our intellectual property.
6.2 You are granted a non-transferable, non-exclusive, personal license to use these solely for your own household.
6.3 You may not copy, distribute, resell, or modify our content, software, or configurations without written permission.

7. Payment & Refund Policy

7.1 All payments are due in full at the time of purchase unless otherwise agreed.
7.2 Refunds are not provided once access to a course has been granted or a service has commenced, except where required by law.

8. Indemnification

You agree to indemnify, defend, and hold us harmless from all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:

Your breach of these Terms

Your misuse of our Services

Any claim alleging harm or loss related to the online activity of your child or others under your care

9. Force Majeure

We are not responsible for any delay or failure to perform due to causes beyond our reasonable control, including natural disasters, internet outages, cyberattacks, or government actions.

10. Termination

We may suspend or terminate your access to Services without refund if you breach these Terms or use our Services for unlawful purposes.

11. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the state of Delaware, USA. Any disputes shall be subject to the exclusive jurisdiction of the courts of Delaware, USA.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.

13. Entire Agreement

These Terms constitute the entire agreement between you and us regarding the Services and supersede all prior agreements, understandings, and communications.

FNL Ventures LLC
1201 N. Orange Street, Suite 600, Wilmington, DE 19801
info @ SafeNetDigitalShield .com