Privacy Policy

Privacy Policy

Effective Date: 13 March 2025
Last Updated: 14 August 2025

FNL Ventures LLC of 1201 N. Orange Street, Suite 600, Wilmington, DE 19801 (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you purchase, access, or use the Digital Shields Course, Done-For-You Service, and/or AI Guardian Service (“Services”).

1. Information We Collect

We may collect the following types of personal and technical information:

1.1 Personal Details – Name, email address, phone number, billing address, delivery address, and payment details.
1.2 Service Information – Device details (make, model, operating system), usernames (where provided), and configuration requirements.
1.3 Monitoring Data (AI Guardian only) – Information related to flagged content, activity patterns, or risks identified by our AI systems.
1.4 Technical Data – IP address, browser type, operating system, and access logs when you use our online platforms.
1.5 Communications – Emails, messages, and other interactions between you and us.

2. How We Use Your Information

We use your information for:

Delivering and managing the Services you purchase

Configuring devices and accounts (Done-For-You Service)

Monitoring and alerting (AI Guardian Service)

Providing course access and updates (Digital Shields Course)

Processing payments and invoices

Communicating about your account, purchases, or support requests

Improving and developing our Services

Meeting legal, regulatory, or law enforcement requirements

3. Lawful Basis for Processing

We process your personal data on the following lawful bases:

Contract – To deliver the Services you have purchased

Consent – For optional communications and marketing (you may withdraw at any time)

Legal Obligation – Where required by law or regulation

Legitimate Interests – For business operations such as fraud prevention, service improvement, and security monitoring

4. How We Share Your Information

We will never sell your personal information.
We may share your information with:

Trusted third-party service providers (e.g., payment processors, hosting providers, monitoring platforms) who act under our instructions and are bound by confidentiality

Legal, regulatory, or law enforcement bodies when required by law

Professional advisors such as lawyers or accountants if necessary to protect our legal rights

5. International Transfers

Where your data is transferred outside the UK/EU, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK or EU authorities.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Monitoring data (AI Guardian) may be stored for up to 90 days unless otherwise agreed.

7. Security Measures

We take appropriate technical and organisational measures to protect your personal data against loss, theft, unauthorised access, disclosure, or alteration. However, no system is 100% secure, and you acknowledge that we cannot guarantee absolute security of your data.

8. Your Responsibilities

You must ensure that any personal information you provide is accurate and up to date.

You must only submit information for devices and accounts you legally own and are authorised to manage (see Terms & Conditions clause 4.5).

If you provide data relating to others (e.g., children), you confirm you have the legal authority to do so.

9. Your Rights

Under data protection laws, you may have the right to:

Access a copy of your personal data we hold

Correct inaccurate or incomplete data

Request deletion of your data (subject to contractual or legal obligations)

Restrict or object to processing in certain circumstances

Withdraw consent where processing is based on consent

Lodge a complaint with the relevant supervisory authority

To exercise these rights, contact us at info @ SafeNetDigitalShield .com.

10. Cookies and Tracking

We may use cookies and similar technologies to improve your online experience, analyse usage, and deliver relevant content. You can manage your cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a new “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

FNL Ventures LLC
1201 N. Orange Street, Suite 600, Wilmington, DE 19801
info @ SafeNetDigitalShield .com